Are you also a fan of Apple products like me? If yes, then clearly you do understand the experience of working with different Apple products. All Apple products like iPhone, iPad are great in terms of reliability and processing speed. Apart from these gadgets, Apple has also been a sole contributor/developer of its flagship desktop OS for Macintosh computers.
By releasing Mac 10.15 on October 7, 2019, Apple has revolutionized the desktop experience completely for tech enthusiasts and the general public. As per sources, Mac 10.15 dubbed as macOS Catalina is the first macOS to support only 64-bit applications and first to include the Activation Lock feature.
However, everything comes with a flip side. Looks like this saying holds true even for âCatalinaâ users. If reports are to be believed, âCatalinaâ users are experiencing weird issues with the HP Easy Scan product.
The following article gives you an overview of the same issue and then covers 2 possible fixes that seem to be working for now.
Contents
HP Printers - Using the HP Smart App (Android, Apple iOS) After you remove the application from your Windows computer, Restart the computer and log in. Open the Windows Store to find and download the HP Smart Application. Installation link, Information on the application, FAQ: HP Printers - Using the HP Smart App (Windows 10). I just inherited an HP 4650 and the install went without a hitch. My computer just found it wirelssely and automatically installed the drivers. For some reason scanning is always a separate animal. I stumbled upon this app by googling âHP Utilityâ. I downloaded it from the Mac App Store and immediatly upon opening the app it found the printer. Local printing requires mobile device and printer to be on the same network or have a direct wireless connection. Wireless performance is dependent on physical environment and distance from access point. Remote printing requires an Internet connection to an HP web-connected printer. App or software and HP account registration may also be.
Print, scan, and share files by using HP Smart with your HP Printer. HP Smart makes it easy to get started and keeps you going with features like Print Anywhere or Mobile Fax! Start with a hassle-free set up, then print, scan, copy, and share files directly from your mobile device to your friends, co-workers, or a linked cloud account Manage or print to your printer using any network. Welcome to HP Forums, this is a great place to get support, find answers and tips. Thank you for posting your query. I'll be more than glad to help you. I understand that you are facing issues with HP OfficeJet Pro 8720 All-in-One Printer wherein the HP smart app crashes. Let's go through a few steps that may help to fix this issue.
The Issue â An Overview
As per the official Mac and HP forums and other online posts, Mac users who upgraded their systems to the latest âCatalinaâ version recently are now experiencing issues with the HP Easy Scan product.
As per users, whenever they start a scan/print job using HP Easy Scan, their system pops out one of the following messages on their screen or within the printer control panel:
This unexpected issue with HP printer and MacOS collaboration is hampering userâs productivity and they are now demanding a quick workaround for the same.
All the aforementioned messages indicate that âCatalinaâ OS is failing to support scanning/printing features right now especially when performed via HP Easy Scan. So, whatâs the possible fix? Letâs check out two possible fixes in the next segment.
Resolving HP Easy Scan Issue on macOS Catalina
Resolving the printing/scanning issue on âCatalinaâ OS can be achieved by either of the two fixes listed below:
Fix 1: Using HP Smart v3.6 Package OR HP Smart App
Fix 2: Using Apple Image Capture
Using HP Smart v3.6 Package OR HP Smart App
The steps to fix scan issue are:
You can find a detailed set of instructions for the HP Smart App on the official HP Support page.
Using Apple Image Capture
Other than HP Smart App, you can also try scanning using the âImage Captureâ application. The steps are as follows:
Note: Check out the following 3 scenarios to understand how you can set things differently each time as per your requirements:
Case I
If your printer supports Automatic Document Feeder (ADF) ability, you can use it to instantly scan multiple page documents at the same time.
Word of Caution: ADF often comes handy for corporate organizations since they constantly require printing bulky official documents. However, you must avoid loading photos in the ADF. If you wish to scan photographs, the process is as follows:
Case II
In case you want to see a preview of your scan, you can proceed with the following steps:
Case III
Everybody wants less clutter, especially in a corporate setup. So, if you want to save a single file for a complete batch scan (multiple documents/photos scanned at the same time), you need to follow these steps:
Conclusion
That was all from our end folks. The 2 fixes listed in this post doesnât assure you of a 100% resolution for your issue. These are generic troubleshooting methods that worked for some users, while for some they didnât. So, try them with a pinch of salt and see for yourself if your issue gets resolved or not.
Since HP is already in talks with Apple to get this issue resolved, we are hoping to see the official release of the workable solution soon.
Have something to share with us? Drop-in your feedback or valuable suggestions in the comments box below.
Wireless printers such as the HP DeskJet 2600 All-in-One Printer removes the hassle of cords and messy wires. You need to connect the printer to your home's wireless network, configure the printer to your PC, and it should be good enough to print & scan. That is the ideal scenario.
As most of us know, printers (especially the entry-level ones) do not work as you'd expect. Often you'll find issues with the Wi-Fi network or the printer refusing to scan a document.
If you're facing issues with the HP DeskJet 2600's Wi-Fi connectivity, here are a few solutions for you that should help fix it.
Let's take a look.
1. Check the Signal Strength
Is your printer far away from the router? The placement of the router and the printer in question is very critical, and if not done correctly, can result in weak Wi-Fi signals. Note that obstructions like walls (and even water bodies) hinder signal strength.
https://renewteen688.weebly.com/amazon-music-app-mac.html. To check the signal quality, you can inspect the information panel of your printer. If it is displaying a single bar, you may want to move it closer to the router.
Next, check the network to which the printer is connected. To do that, press the Information (i) button of the printer to print out the necessary details like IP address, wireless network name & address, and the signal strength.
You can also check the signal strength in a particular area via apps like the WiFi Analyzer - Network Analyzer.
This app displays all the Wi-Fi network related information in your vicinity along with the approximate signal strength. But stay a little cautious of the ads.
Download WiFi Analyzer
iPhone users can try out Wi-Fi SweetSpots. It's a simple app which lets you check and record the signal quality in a particular area.
To start a speed test, just tap on the Start button, and that's it. The network strength will be displayed neatly in a graph in real-time. Download Wi-Fi SweetSpotsNote: You'll have to keep the phone stationary in a particular area while performing network analysis.
Also on Guiding TechHp Smart Printer App5 Ways to Boost Your WiFi SignalRead More2. Change Router Settings
Next check the router level settings. Have you blocked unauthorized devices from accessing your home Wi-Fi network? If yes, you can whitelist the printer's MAC address from the router settings by visiting the routerâs admin page.
To do that, open the routerâs admin page, and go to the Wireless section > Wireless MAC Filter, and add the device under the Accept in the Mac Filter mode. This idea is a bit far-flung, but hey, why take the chance?
Note: Do keep in mind that the router settings might slightly differ depending on the make of the router.3. Is Wireless Direct On?
Though Wi-Fi Direct is a pretty handy module, it doesnât let you print through Wi-Fi when enabled. Hence, you must disable Wi-Fi Direct.
To do so, press and hold the Wireless button and the Resume button together.
4. Set up the Printer Again
When you change the router password, the printer wonât be able to connect to the Wi-Fi network. At this point, it needs to be set up again as a new printer. To do so, follow the steps below.
Step 1: Begin the pairing process by pressing the Wi-Fi button and the Cancel button simultaneously for a few seconds. When the Power button starts blinking, youâll know that the printer is on set-up mode.
Step 2: Now fire up the HP Smart app on your Windows PC, and press the Printer icon on the left panel.
Click on Set up a New Printer which will open up the discovery mode on your wireless network. Click on Continue, select the Wi-Fi Network and enter the password when prompted.
The rest of the job is pretty much automatic as the tool begins its setup process of obtaining and processing the printer information.
If any of the above doesnât work, try restarting your computer. In the meantime, you can use Wi-Fi Direct on the HP DeskJet 2600 to get your work done.
Also on Guiding Tech#Buying GuidesClick here to see our Buying Guides articles pagePrinting with Wi-Fi Direct
Wi-Fi Direct is a handy module that lets your PC (or phone) connect wirelessly to the printer directly, without connecting to an existing Wi-Fi network.
Again, the name & passcode of this network is accessible by printing out an Information page. Alternatively, you can check the same in the HP Smart app on your phone.
Head over to the Settings > Network Information and scroll down until you see Wi-Fi Direct. How to delete apps on macbook air. Note down the passcode and username.
Having done that, open your Wi-Fi settings, find the said network and connect to it just as youâd connect to any normal Wi-Fi network.
Download HP Smart for AndroidDownload HP Smart for iOSNote: Here too, the same rules apply. Youâd have to be close to the printer to get your job done.
Did It Solve Your Issue?
A wireless printer not able to connect to Wi-Fi can take a toll on the overall experience. Thankfully, with the methods above, this issue can be easily solved.
Fortunately for us, the above methods worked well and hopefully, they should fix the issue at your end also. Other than that, if you've found a new way, kindly share the same in the comments section below. Sharing is caring, they say!
Next up: Want to know how to scan documents from your phone? Read the detailed guide to find out how.
The above article may contain affiliate links which help support Guiding Tech. However, it does not affect our editorial integrity. The content remains unbiased and authentic.Read NextHereâs How You Can Buy the Best Printer Hp Smart App Will Not OpenAlso See#HP Printer #wi-fiDid You Know
It's estimated there will be more than 50 billion Wi-Fi connected devices by 2020. Sign pdf app mac os.
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